Insurance accepted: Duke Student Health Insurance, most Blue Cross Blue Shield (BCBS) and Aetna plans

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We are considered out of network providers for other insurance carriers. As a courtesy, we will provide you with statements that have all the necessary information required to file a claim with your insurance carrier. We strongly encourage you to check your policy and contact your insurance carrier directly with any questions about your benefits and limitations. 

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Please note that academic testing is not typically covered by insurance, but may be necessary to fully evaluate presenting concerns (ex: concern for a specific learning disability). In these instances, patients are responsible for paying out of pocket for these services at the cash pay rate. If your clinician recommends these services, you will be provided a good faith estimate of the total expected cost, and you may decline these services at that time. Please download our practice agreement below for detailed information on the cost for our services. 

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GOOD FAITH ESTIMATE NOTICE

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the No Surprises Help Desk at 1-800-985-3059.